Top 6 Technology Trends in Banking

The period following the collapse of Lehman Brothers has been one of the toughest for banks…

Covalent Network Whitepaper

Blockchain technologies are ushering in a revolutionary change to traditional internet computing paradigms. While the internet…

How A2P SMS can deliver your Revenue-as-a-Service

Mobile network operators (MNOs) are faced with commoditizing core revenues and they’re under pressure to find…

Billing Revenue Assurance and Audit – Complexities and Challenges

All major Telcos today are facing stiff competition that is not only resulting in decreasing ARPUs…

Revenue Operations for Law Firms

Since 2008, law firms have been under consistent market pressure from both external competition and clients…

Blockchain White Paper

The National Archives and Records Administration (NARA) undertook a research project in fiscal year 2018 to…

Guide to key performance indicators

Narrative reporting – whether in the form of an Operating and Financial Review (OFR), Management Discussion…

Three Steps to a Profitable, Modern Service Organization

Transitioning your support organization or contact center from a cost center to a profit center is…

The Business Value of Amazon Web Services

IDC grouped the financial benefits that study participants reported achieving throughtheir use of AWS into four…

The Micro Connect White Paper

We have a dream to… Do good – developing a more inclusive, more equitable and more…