As Zendesk has grown – over 20,000 companies now use Zendesk to engage their customers –…
Category: White papers
True Stories of Customer Service ROI:The real-world benefits of Zendesk
Any manager whose business thrives when customers are happy immediately understands the value of excellent customer…
How Zendesk generated 61 sales qualified opportunities out of 2,000 untouched leads in 6 weeks
Zendesk was faced with a challenge: while their marketing team was able to generate tons of…
Little-Known Facts about Dropbox
“As the BYOD trend continues, more and more businesses are faced with the growing reality of…
The future of AI is hybrid
The future of AI is hybrid. As generative AI adoption grows at record-setting speeds1 and drives…
4 Ways Machine Learning Powering Smarter Threat Intelligence
Natural language processing transforms unstructured, natural language text into a structured, language-independent representation. In our system,…
The Future of Machine Learning Platform
Digitization is the new mantra where machine learning (ML) has been predicted to contribute substantially and…
White Paper: Intelligent Networking, AI and Machine Learning
Telecoms need to be able to incorporate new technologies and next-generation connectivity such as 5G to…
Why Machine Learning and Why Now?
Why Machine Learning and Why Now? Machine learning is no longer just for smartphones or game…
6 ways Akeneo PIM delivers unbeatable ROI
Product returns are a growing concern for merchants and brands. Estimates show that up to 40%…
