Integrating Application Modernization with Application Support and Maintenance (ASM): Deriving more value from your portfolio IT organizations deliver a wide variety of services more as drivers, than enablers, to the business, including application development, infrastructure management, and application support. The traditional maintenance services provided focus on application support, operations support, end-user support, and user support and look into bringing in primarily operational and productivity gains.
With organizations’ business processes evolving rapidly and application portfolios becoming increasingly complex, IT organizations are being faced with a pressing need to explore capabilities beyond the vanilla application support and maintenance approach. These include reducing growing support costs, standardizing the portfolio, and channeling the RTB costs towards CTB, i.e. supporting innovation to drive higher business benefits.
